Jon Parks has more than 20 years of experience working exclusively on Mercedes-Benz vehicles. His passion for the brand started after he graduated from Universal Technical Institute and was accepted to the Mercedes-Benz Elite program. He has worked for Mercedes-Benz Independent shops and local dealerships where he became Star Certified, a certified Master Technician, and received numerous training certificates. Jon is an experienced, highly skilled technician in diagnostics and repair. It’s important to him to build long-lasting relationships with his customers through honesty, quality service, and clear communication. He enjoys being with family, working on their farm, fishing, and camping in his free time.